How long is my product's warranty? What's the coverage?
General warranty periods: Full trash can unit: 1-3 year limited warranty (Please refer to the user manual) Trash can lid: 1 year limited warranty Other items: Please refer to the user manual
iTouchless will only honor warranty requests from purchases made from our websites and authorized dealers in the U.S. and Canada. We will replace a product or part that fails as the result of a defect during the warranty period, payment for return shipping may be required per the warranty service. Products that are sold as used, floor samples, closeouts, refurbished or purchased from an unauthorized dealer are not warranted by iTouchless.
Our Warranty Department will send instructions on receiving your warranty service.
Exclusions: Parts, such as Trash Cans' Body, Inner Bucket, Trash Bag Retainer Ring, Battery Cover, Odor Filter, Odor Filter Compartment, etc., are not covered by the warranty service.
Replacement Garbage Bag Retaining Ring of IT14SB, IT14SC and IT14SW
