Replacement Air Damper for Softstep 13.2 Gallon Step Pedal Trash Can
**Only compatible with iTouchless brand trash cans**
General warranty periods:
Trash Can*: 1 year limited warranty (*some parts excluded, refer to product user manual)
Other items: up to 1 year limited warranty (Please refer to the user manual)
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*some exclusions, see product details
Two days before my warranty expired the slow closure mechanism broke. I was looking to purchase but informed it was under warranty. They sent one right out
It was the right height just a little too big around but my husband drilled the hole out a little and it works fine
Concept is good, but design is "meh". The damper that slowly lets the lid close needs to be reworked. The slot that it fits into failed. I figured this out when I ordered another damper, which iTouchless was happy enough to sell me. When I went to replace the damper, it just came out the bottom of the slot that it sits in.
I reached out to iTouchless, and never heard a work back. I finally got some UV activated resin and used that to secure the bottom part of the slot so the damper wouldn't be just push out the bottom when the lid is closed. Works fine now, and if the damper itself ever fails, I have a spare.
just what I needed
Purchased Aug. 2020. Removing the item took a bit of leverage, but not problematic; replacement of the damper, following cleaning, slid in as fine as frog's hair. Much nicer not hearing the lid slam, which was due to others not able to adapt. Thinking periodic cleaning of the cylinder may allow for a longer life?
