20 Years of industry experience backed by the best support and customer testimonials
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Tens of thousands of top reviews agree: our products are the best.
U.S.-based customer support is available to help before and after purchase.
Our no-risk promise is backed by our official warranty*
*some exclusions, see product details
When I called the 800 # for the Soft Step customer service, they were so helpful and kind! It was great to know my replacement part was still under warranty. Now that the new part has been replaced, my trash can is back to being a soft close.
Quick shipping and easy installation.
Arrived quickly and was just what I needed Easy to replace as well.
I am very pleased with the part I ordered, and it was easy to install. The lid on my can now closes softly again. The gentleman that helped me with my order was very helpful and figured out exactly what part I needed. A very nice & easy process, and much less $$$ than buying a new can. Nicely done, folks!
Fit perfectly, now my can is good as new!
