Trash Can Warranty Guide | iTouchless
Trash Can Warranty Guide: What to Check Before You Buy
A trash can is an everyday appliance. The right warranty saves you time, money, and frustration if something goes wrong with lids, pedals, sensors, or finishes. This guide explains what good coverage looks like, what’s commonly excluded, and how to file a smooth claim.
Warranty Essentials (Quick Checklist)
- Length of coverage: 1 year limited warranty; most high-quality brands offer similar coverage. Less reputable brands may offer no warranty, less than 1 year, or fail to honor their stated coverage in practice.
- What’s covered: Moving parts (hinges, springs), electronics (sensors, motors), finishes (rust/corrosion), liners.
- What’s excluded: Wear-and-tear, misuse, cosmetic dents, non-OEM parts.
- Return shipping: Are you responsible for shipping on warranty claims?
- Parts availability: Are replacement lids, sensors, filters, or liners available?
- How to claim: Clear instructions, response times, and proof of purchase requirements.
Need service now? Warranty Information & Claims · Shop replacement parts & filters
Typical Coverage by Component
Use this table to understand how different parts are usually treated under a standard limited warranty.
| Component | Typical Coverage | Notes |
|---|---|---|
| Sensor / electronics | Defects in materials/workmanship | May require battery brand/type; keep sensor window clean |
| Hinges, springs, pedals | Mechanical defects | Soft-close dampers sometimes covered separately |
| Lid & body | Manufacturing defects, rust/corrosion (limits may apply) | Cosmetic dents/scratches often excluded |
| Inner bucket / liners | Defects only | Wear-and-tear not usually covered |
| Odor filters | N/A (consumable) | Replace every 3–6 months |
How odor control works (filters & seals)
How to File a Warranty Claim (Step by Step)
- Locate your proof of purchase (order email, receipt, or invoice).
- Find the model/serial (often on the underside of the lid or can body).
- Document the issue with a short description and clear photos or a video.
- Contact support via the brand’s claim form or email and include all details in one message.
- Follow packaging instructions if a return is required (keep original packaging if possible).
Start a claim with iTouchless support
Avoid Common Pitfalls
- Return shipping: Some policies require you to pay shipping for warranty returns—know this in advance.
- Unauthorized repairs: DIY fixes may void coverage; ask support first.
- Non-OEM parts: Third-party parts can affect eligibility.
- Improper power/batteries: Use recommended batteries or AC adapters for sensor models.
Try these fixes before you file · Order genuine replacement parts
Repair vs. Replace
Many issues can be solved with a replacement lid, pedal, damper, or sensor—often faster and cheaper than shipping the entire unit. If your can is more than a few years old, upgrading to a newer model with improved seals and features can also be a smart move.
Browse lids, sensors, dampers & filters · See the latest buying guide
About iTouchless Warranty
iTouchless offers clear, customer-first support with easy access to parts and documentation. Coverage is designed to protect you from defects in materials and workmanship for the stated period on your product page or manual.
Read full terms & submit a claim
Related Resources
- The Ultimate Trash Can Buying Guide
- Sensor vs Step Trash Cans
- How Odor-Free Trash Cans Work
- Trash Can Size Guide
- Common Problems & Fixes
- Replacement Parts & Filters
- Warranty Information & Claims
Independent resources: FTC — Magnuson-Moss Warranty Basics · BBB — Consumer Warranties & Service Contracts · NYT Wirecutter — Best Trash Can